There's nothing like the look and feel of a new Rugs. You may notice, from time to time, some special characteristics. These are not manufacturer's defects and do not affect the life or performance of your Rugs.

Fluffing

Also know as "shedding" or "fuzzing," this occurs when bits of fiber are left on the Rugs surface during manufacturing. Regular vacuuming will take care of these loose bits of fuzz.

Sprouting

Occasionally, a Rugs tuft may appear above the Rugs pile surface. A sharp object, such as a pet claw, high heel, or toy, also can snag a Rugs tuft. Use scissors to clip the sprout or snagged tuft even with the pile surface ≈ do not pull it out by hand.

Pilling

Tiny "balls" of fiber may appear on your Rugs surface. Carefully snip them away with scissors, and vacuum lightly.

Depressions

It's a good idea to routinely move furniture around on any Rugs area to relieve the pressures caused by heavy pieces. Rubber or metal glides, placed under the furniture legs, also can help lessen the pressure. To restore depressed rugs areas, use a hand steamer or cover the area with damp cloth and apply heat with an electric iron on a low setting. Remove the cloth and lightly smooth the fiber into an upward position while it's still warm.

Rippling

Excessive humidity or damp weather may cuase a temporary rippling in your Rugs. Drier weather or restreching should correct this.

Matting and Crushing

All Rugs fibers crush and mat to some extent depending upon construction, length of service, traffic, and cleaning schedules. It is important to keep the Rugs fibers clean, as dirty fibers become entangled, resulting in a matted appearance. Be sure the Rugs style selected for your home can handle its estimated traffic.

Pooling

Also know as watermarking, this characteristic occurs in plush type construction within a short period of time after installation. This is not a defect ≈ normal houshold traffic causes light to reflect off the Rugs yarn at different angles.

Tuft Blooming

Individual tufts of plush Rugs become untwisted, "blooming" at the tips of the surface fibers. A 10% yarn tip bloom should be considered normal. Since this condition is often associated with matting, professional cleaning and pile brushing should improve the Rugs's appearance.

Chevroning

Some level-loop tweed Rugss may have lines or "chevrons" to some degree in the style's pattern. These are more evident in large Rugsed areas.

Static Electricity

Everyone has experienced the annoying shock caused by static electricity. The degree of static electricity buildup varies with the type of Rugs fiber. It is usually less in Rugss made of poly-propylene and polyester, and more so in nylon constructions. To reduce static buildup, add moisture to the air, or treat the Rugs with an anti-static chemical agent.

Shrinkage

If your Rugs has a jute backing, use special care in cleaning it. Such Rugss may shrink if exposed to excessive moisture.

Pile Distortion

Your Rugs may be rolled and unrolled many times during manufacturing, inspection, and handling before reaching your home. If the surface pile is crushed during the process, vacuum the Rugs immediately after installation and increase the relative humidity to 50%. Vacuum daily, allowing two to four weeks in humid conditions, and four to eight weeks in less humid areas, to aid recovery. If marks are still apparent, use a steam iron in the affected area, making sure not to touch the fiber with the hot iron. Lightly brush the pile in an upright position with a clean, soft bristle brush while the fiber is still warm.